Zoom takes Suki partnership to next level

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With the new investments, Suki said it will scale access to more of its artificial intelligence-enabled assistant tools in Zoom’s Workplace for Clinicians platform. 

WHY IT MATTERS

The developer of the ambient artificial intelligence technology, Suki Assistant, has raised $168 million to date, according to an announcement Thursday.

Zoom’s funding will help the seven-year-old company better tackle documentation burnout, improve patient experiences, and expand its team. 

“This new capital allows us to scale our technology, offering new capabilities to our customers,” Punit Soni, Suki’s CEO and founder, said in a statement.

“This technology helps power Zoom’s healthcare offerings and aligns with our mission of leveraging AI to drive employee productivity and enhance patient experiences,” Ricardo Anzaldua, Zoom Ventures’ head of corporate development, added.

Nearly 140,000 healthcare organizations use Zoom for telehealth, the company noted in October when it announced its genAI clinical notes integration partnership in October.

Anzaldua also said Suki’s “exceptional growth and widespread adoption within healthcare systems” are valuable to the healthcare sector.

THE LARGER TREND

Last month, Suki announced it partnered with Google Cloud to leverage the tech giant’s Vertex AI platform and introduce new AI-driven features – patient summaries and clinical Q&A – that create what it’s calling an “end-to-end clinical AI assistant platform” to expedite clinical decisions.

By leveraging the AI platform, Suki Assistant has started providing users with patient summaries, Q&A functionality, coding, dictation and other features. 

With access to Google’s AI, healthcare organizations can build customized generative AI-enabled search engines to search their patient data resources. They can also access Med-PaLM, a generative AI technology that uses Google’s large language models to answer medical questions.

“Their innovative use of our generative AI technologies is pushing the boundaries of what’s possible in healthcare,” Aashima Gupta, Google Cloud’s global director of healthcare strategy and solutions, said in that announcement.

ON THE RECORD

“We are excited to deepen our partnership with Suki with this investment,” Anzaldua said in a statement. “Suki’s turnkey solutions enable health systems to seamlessly adopt AI-powered tools to improve productivity and healthcare outcomes.” 

Andrea Fox is senior editor of Healthcare IT News.
Email: [email protected]

Healthcare IT News is a HIMSS Media publication.

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